Concession Manager Certification
View this space for updates on certification schedules. Classes are held only if minimum class size is met.
The 2019 NAC Concession & Hospitality Expo
July 27-30, 2019
Fairmont Chicago, Millennium Park Hotel
On-Line CCM Class
On-Line Class offered through University of Memphis
Upcoming Session: TBD
CCM courses can be scheduled in your area of the country! Call NAC at (312) 236-3858 or email Dan Borschke to add your name to the list or if you would like to host a course in your city.
Education is at the core of NAC’s mission, and no program more effectively meets that mission than the Concession Manager Certification Program. For 20 years this program has offered targeted, concessions-specific training that provides the tools and skills needed to manage a concessions program efficiently and profitably.
Over 1,500 graduates from all types of venues and facilities have been certified through this program, which presents instruction that can be traced directly to the profit margin. The course is open to both concession operators and suppliers. Suppliers who have taken the course find it helpful in determining their customers’ concerns and issues.
“In the theatre industry our primary purpose is to entertain the customer with movies and concessions. The CCM program provides you with the tools and information to “entertain” profitably and manage your personnel effectively.”
– Gina DiSanto, CCM, King Theatres
The 4-day course includes 25 hours of instruction in a participative classroom environment. Each class is different, with students not only learning from the instructor, but from the experience and knowledge of the other students in the class. At the end of the course an exam is given. Those passing the exam may use the designation CCM (Certified Concession Manager) or, for suppliers, ACE (Allied Concession Executive).
The program outline includes sections on Management, Profit Planning, Cost Control Systems, Menu Planning, Branding, and more.
The basis of the course is also part of the curriculum at the School of Human Sciences, Department of Nutrition and Food Science at Auburn University in Alabama.
Registration Fees (cost per person):
$645 – NAC Members
$695 – Employee of NAC member company
$770 – Non Member
$600 – 3 or more NAC members from the same company
$625 – 3 or more employees of an NAC member company
$695 – 3 or more non-members from the same company
For questions, contact Barbara Aslan, NAC Membership Services Manager, at (312) 236-3858 or email baslan@NAConline.org.
The NAC Concession Manager Certification Program can be customized for your venue, operation, or business, and can be designed to conform to your company’s own operational policies.
Arrangements can be made to host a corporate program at a time and place of your company’s choosing. Call Dan Borschke, NAC Executive Vice President, at (312) 236-3858 or dborschke@NAConline.org for information on holding a corporate Concession Manager Certification program.