Executive Concession Manager Certification
View this space for updates on certification schedules. Classes are held only if minimum class size is met.
ECM courses can be scheduled in your area of the country! Call NAC at (312) 236-3858 or email Dan Borschke to add your name to the list or if you would like to host a course in your city.
The Executive Concession Manager program, available to NAC Concession Manager Certification graduates (CCMs), is a hands-on program for management and executive-level concession professionals.
The one day course, which is highly interactive, builds upon the basic CCM course while providing specific tools and concepts that are needed at the executive level. There is no exam for the ECM course. Those completing the course may use the designation ECM (Executive Concession Manager).
“The ECM course thoroughly explained the many aspects of upper-level concessions management in a practical, interactive way.”
– Terry Conlon, ECM, University of Illinois
The topics covered in the course include:
I. Request for Proposals – what to incorporate when writing a bid, and the mechanics of bidding and analyzing an RFP. Coursework will include analyzing an actual RFP as well as making a bid.
II. Case Study – a team project that will determine problems within a company and corrective actions to be taken.
III. Finances – how and why financial decisions are made.
IV. Negotiating – professional tips on negotiating
Registration Fees (cost per person):
$475 – NAC Members
$500 – Employee of NAC member company
$550 – Non Member
For questions, contact Barbara Aslan, NAC Membership Services Manager, at (312) 236-3858 or email baslan@NAConline.org.
The NAC Concession Manager Certification Program can be customized for your venue, operation, or business, and can be designed to conform to your company’s own operational policies.
Arrangements can be made to host a corporate program at a time and place of your company’s choosing. Call Dan Borschke, NAC Executive Director, at (312) 236-3858 or dborschke@NAConline.org for information on holding a corporate Concession Manager Certification program.