Concessions Manager at Progressive Field in Cleveland, OH

POSITION: Concessions Manager at Progressive Field
COMPANY: Delaware North
Location: Cleveland, OH

Our Exciting Work Environment
Cleveland Sportservice at Progressive Field. Cleveland Sportservice is the proud partner and exclusive food and beverage provider at Progressive Field, one of the most beautiful and unique sports venues in the United States. Progressive Field is the home of Major League Baseball’s Cleveland Indians, one of the original eight charter franchises in the American League, the Indians have won 7 Central Division titles, the most of any team in the division.

Located in the Gateway District of downtown Cleveland on the corner of Ontario and Carnegie, Progressive Field raises the bar of excellence for sports and entertainment facilities. Home to the new Corner Bar and Right Field Neighborhoods, Progressive Field offers a unique way to dine at the ballpark. Please visit for more information.

The Opportunity
The Concessions Manager will be responsible for overseeing permanent stands and portable/sublet locations, as well as the vending department. Specifically:
• Supervise concession personnel; train employees in company procedures; schedule employees to ensure adequate staffing.
• Ensure concession stations are set up for each business day; direct storage, preparation and service of concession merchandise by employees.
• Prepare various sales and operational reports from information compiled daily; Analyze product usage, use information to determine products to be purchased and quantity to be ordered.
• Ensure that proper sanitation procedures are followed.

We are seeking a minimum of 3-5 years of food service experience. Good working knowledge of concession procedures. Experience with inventory distribution and control. Familiar with food service equipment. Familiar with POS and Inventory systems. Strong communication, organizational skills and customer service skills. Ability to analyze data and make decisions.

Who We Are
Take your career beyond the ordinary—to the extraordinary.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen – share our vision, grow with us.

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit

All applicants may be subject to a pre-employment background and/or drug testing.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.



Lost your password?