Concessions Manager – Biloxi Stadium
Job Title: Concessions Manager
Organization: Ovations Foods Services
Work Locations: 693 Beach Boulevard Biloxi, MS 39530
Job Posting: March 9, 2015
Closing Date: April 1, 2015
Job Summary
As our Concessions Manager, You will be responsible for the effective management and running of venue concessions operations including event planning support, scheduling and food preparation. You will also be responsible for production which includes: inventory, cash control, compliance with alcohol service polices, cleaning, safety, guest service, employee/volunteer training and supervision, troubleshooting, closing duties, and any other tasks assigned by the General Manager or Assistant General Manager.
This is a key position for the effective and profitable operation of the business! You must maintain excellent attendance and be available to work a variable event-driven schedule. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required. If you have the qualifications, then we want to speak to you. Apply today.
Typical Duties
As our Concessions Manager, you will be providing oversight and resolution responsibility for employee performance issues. This will be a critical function for you because you will be actively mentoring, training, and helping employees and volunteers meet the company’s quality standards. Your goal will be to promote a positive, enthusiastic, and cooperative work environment. In addition, you will ensure that the part-time staff receives training, as well as coordinating and presenting the skills training module to Not For Profit (NFP) volunteers.
Additional responsibilities include:
Ensuring proper set-up to all concessions locations prior to opening doors; set-up duties may include (but are not limited to): verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, verifying that each location is fully operational
Providing a high level of oversight and operational expertise resulting in the smooth, efficient, and profitable execution of events
Willing to cover any open position; managing and running all venue concessions operations before, during, and after the events
Providing direction and oversight to Floor Supervisors, LMs, Concession Cooks, and CSRs; ensure that all Ovations and venue policies, procedures and practices are adhered to, including compliance with alcohol service and food handling / sanitation guidelines, general safety policies and procedures; reporting any alcohol service or other compliance issues to GM or AGM immediately
Completing post-event evaluations, data compilation, tracking of monetary and product shortages, generating reports; serving as a resource for POS applications, training, and hardware problems
Ensuring work environment is safe and free from harassment or discrimination; immediately addressing all safety concerns, potential hazards, accidents or incidents; relaying safety/health issues to management immediately
Ensuring event staff and volunteers are aware of work place expectations; providing on-going assistance, training and mentoring to event staff and volunteers; lead by example and providing on-going constructive feedback to staff
Minimum Qualifications
Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government
Ability to handle cash accurately and responsibly
Preferred Qualifications
Possession of an Associate’s degree or higher in public administration, hospitality management, retail management, marketing, business administration or substantially similar area from an accredited college or university
Concessions Manager Certificate from the Nations Association of Concessions
Knowledge, Skills, Abilities and Other Characteristics
Ensuring proper set-up to all concessions locations prior to opening doors; set-up duties may include (but are not limited to): verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, verifying that each location is fully operational
Providing a high level of oversight and operational expertise resulting in the smooth, efficient, and profitable execution of events
Willing to cover any open position; managing and running all venue concessions operations before, during, and after the events
Providing direction and oversight to Floor Supervisors, LMs, Concession Cooks, and CSRs; ensure that all Ovations and venue policies, procedures and practices are adhered to, including compliance with alcohol service and food handling / sanitation guidelines, general safety policies and procedures; reporting any alcohol service or other compliance issues to GM or AGM immediately
Completing post-event evaluations, data compilation, tracking of monetary and product shortages, generating reports; serving as a resource for POS applications, training, and hardware problems
Ensuring work environment is safe and free from harassment or discrimination; immediately addressing all safety concerns, potential hazards, accidents or incidents; relaying safety/health issues to management immediately
Ensuring event staff and volunteers are aware of work place expectations; providing on-going assistance, training and mentoring to event staff and volunteers; lead by example and providing on-going constructive feedback to staff
Veteran’s Preference Veteran’s are encouraged to apply
General District Employment Requirements
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