The Executive Concession Manager program, available ONLY to NAC Concession Manager Certification graduates (CCMs), is a hands-on program for management and executive-level concession professionals and is now offered on-line! Registration closes on March 1!
The course, offered in association with the University of Memphis Kemmons Wilson School of Hospitality and Resort Management, builds upon the basic CCM course while providing specific tools and concepts that are needed at the executive level. There is no exam for the ECM course. Those completing the course may use the designation ECM (Executive Concession Manager).
“The ECM course thoroughly explained the many aspects of upper-level concessions management in a practical, interactive way.”– Terry Conlon, ECM, University of Illinois.
The topics covered in the course include:.
I. Leadership – a review of what great leaders look like, how they perform and create more great leaders.
II. Case Study – a team project that will determine problems within a company and corrective actions to be taken.
III. Finances – how and why financial decisions are made.
IV. Negotiating – professional tips on negotiating
V. Request for Proposals – what to incorporate when writing a bid, and the mechanics of bidding and analyzing an RFP.
Coursework will include analyzing an actual RFP as well as making a bid.
Larry Etter, NAC Director of Education will be the instructor. Larry will contact you at your email address to introduce himself and provide more information on how the course works.
This course will have an online format and will begin on March 1st and end on May 6th.